Web Browser Cookies

Rickshaw Travel uses “cookies” to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes to occasionally track information about your behaviour online. It is possible for you to set your web browser to refuse cookies, or to alert you when cookies are being sent. It is worth bearing in mind that without collecting cookies we will be unable to provide you with our online Travel Plan service which allows you to shortlist your trips and itineraries, share your Travel Plan with friends and family and send a copy of your Travel Plan to your email. This feature on our website relies on cookie data to populate your Travel Plan and remember what you have selected when you return to the site.

How we use the information we gather from you

    • To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

    • To personalise user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

    • To improve our website

We may use feedback you provide to improve our products and services.

    • To process payments

We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

    • To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

    • To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, transaction information and data stored on our website.

Sharing your personal information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the website or administer activities on our behalf, such as sending out newsletters or surveys.

Third party websites

You may find that we link to some third party websites which we find have some useful information for our customers, for example – Trustpilot. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website’s own terms and policies.

Changes to this privacy policy

Rickshaw Travel has the right to update this privacy policy at any time. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy from time to time and become aware of any changes.

Your acceptance of these terms

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.

Contact Us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please get in touch with us.

Contact Us

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